FAQs

What is WPMozo?

WPMozo is an online platform that offers a range of premium WordPress plugins and related products to enhance your WordPress website’s design, functionality, and performance.

How do I purchase a plugin from WPMozo?

To purchase a plugin from WPMozo, visit our website and browse our collection of plugins. Open the plugin’s page you’re interested in, review its features and pricing, click on ‘Buy Now’ to add it to your cart and proceed to the checkout page to complete your purchase.

How do I install a plugin on my WordPress website?

WPMozo provides a download link and installation instructions upon purchasing a plugin. To install the plugin, go to “Plugins” in your WordPress dashboard:
1. Click “Add New,” then choose the “Upload Plugin” option.
2. Select the plugin file you downloaded and click “Install Now.”
3. Once installed, activate the plugin.

Can I use a plugin on multiple websites?

Yes, you can use our plugins on multiple websites. We offer a flexible licensing policy that allows you to use the purchased plugin on any number of websites/domains.

How long is the license valid?

Our plugins are sold with yearly licenses. The license is valid for one year from the date of purchase. During this period, you’ll have access to updates and support for the plugin.

How can I renew my license?

To renew your license, simply visit our website and go through the purchase process for the same plugin again. By purchasing the license again, you can extend your access to updates and support for another year.

What happens if I don’t renew my license?

If you choose not to renew your license, you can still use the plugin on your website. However, you won’t have access to future updates, bug fixes, new features, and dedicated support after the license expires.

Do you offer refunds?

Yes, we offer a refund policy. To learn about eligibility and the refund process for unsatisfactory purchased plugins/products, visit our Refund Policy page.

How can I get support for a plugin?

We provide dedicated support for our plugins. If you have questions or encounter issues, contact our support team via the website or email. Timely response to support inquiries is our goal.

Are your plugins compatible with the latest version of WordPress?

We update our plugins regularly to maintain compatibility with WordPress’ latest version. It’s recommended to keep your WordPress installation and plugins up to date for optimal performance and security.